To enhance the service that the University of Third Age in Cambridge gives to its members, the organisation is investing in an upgrade to its administration systems.
U3AC’s IT investment Cambridge Software assisted withA Cambridge-based IT company has been awarded a contract to work with a locally based membership organisation to enhance and update its workflow systems.
The University of the Third Age in Cambridge (U3AC) is an independent self-help organisation providing educational and social activities to those no longer in full-time employment. They recently appointed Cambridge Software Limited – based at the Innovation Centre in Cambridge – to work with them to replace their database.
The project provides U3AC with an opportunity for their existing processes to integrate more closely with their website and other systems.
“We always look to provide a good service to our members in everything we do,” said Carol Spong, Office Manager, “and we feel that by investing in our core administration system it will allow our office staff to provide a better service to our members”.
David McLeary, Operations Director at Cambridge Software is leading the project delivery and is looking forward to upgrading the system. “We’re delighted to have the opportunity to work with U3AC. It’s a well-known organisation and we’re confident and excited at the possibility of introducing some improved IT solutions. These will aid their workflow and allow staff to focus on directly supporting the members”.
The project aims to replace an MS Access database system with a state-of-the-art workflow tool which integrates with third party systems including their website. Amongst other things, members can look forward to improved access to services through their web portal.
The project will be delivered over the next few months so that the membership can look forward to seeing the benefits during the next academic year.
Cambridge Software: David McLeary, [email protected], 0330 223 22 88
U3AC: Carol Spong, [email protected], 01223 321 587