CRM software is vital

2018-08-17T14:44:17+00:00 February 10th, 2017|

For many businesses, their CRM system software is the most important element to a successful operation. As an example, imagine you’re the owner of a small business that has five clients. Five important clients that bring in the majority of your revenue. You probably have a great relationship with them and [...]

Leading local group puts members first through IT investment

2018-08-17T14:47:40+00:00 August 19th, 2016|

To enhance the service that the University of Third Age in Cambridge gives to its members, the organisation is investing in an upgrade to its administration systems. U3AC’s IT investment Cambridge Software assisted withA Cambridge-based IT company has been awarded a contract to work with a locally based membership organisation to enhance and update its workflow [...]

6 Steps to help you Spring Clean Your Data

2018-08-17T14:53:46+00:00 March 21st, 2016|

With Spring now here you might have already started doing a bit of spring cleaning around the home and office. Giving everywhere a good sweep, tidying up and recycling the odd thing is a good, productive and therapeutic way to start the season. […]

Why an Excel CRM system may not be the best option (Part 2)

2018-08-17T14:56:10+00:00 February 16th, 2016|

This is the second article on the potential problems of using Excel as a CRM and explores the power that a CRM system can give you over the use of a spreadsheet. If you missed our first article then you can view it here. In this article, we look into further possible limitations of an Excel CRM system. [...]

Why you should be using a CRM – Part 1

2017-02-22T08:00:26+00:00 February 5th, 2016|

Using Excel as a CRM (or indeed any spreadsheet program) may be great at the moment while your business is still small and you don’t have a lot of clients. But how are you going to deal with all that information when your business starts to grow and your client base expands. I understand that for small [...]

Gmail: Unlimited email addresses

2017-02-10T18:58:26+00:00 February 9th, 2015|

When we are developing applications for our customers we are always very careful to check and test everything as part of our sign off process. This often means setting up a number of test user accounts, each needing a different email address. As you can imagine setting up email accounts, forwarders or aliases can easily become rather [...]